Are regular discounts available?
Yes, the brand often features reductions and seasonal promotions. These deals appear throughout the year, giving shoppers frequent chances to save on selected items.
Can I change my delivery address after ordering?
Address changes depend on how quickly the request is made. If the parcel has not been dispatched, an update may be possible.
What happens if an item arrives damaged?
Shoppers should contact customer support promptly with details. A replacement or return option may be offered depending on the condition.
Can I track my parcel after dispatch?
Tracking details are usually provided once the order has been shipped. These updates help shoppers follow progress until delivery.
Are sale items available year-round?
Yes, sale products appear regularly. Shoppers can find reductions during seasonal periods and occasional flash events.
Does the brand offer a size guide?
Yes, size information is available to help customers choose the correct fit. Checking the guide before ordering can reduce sizing issues.
Do I have to pay return postage?
Return postage depends on the reason for sending an item back. Fault-related returns may follow different guidelines. Full details are listed in the returns section.
Can I return an item if it doesn’t suit me?
Returns are accepted if the item is unused and within the return window. Shoppers should follow the instructions provided with the parcel. Refunds are processed once the return is reviewed.
Is free delivery sometimes offered?
Free delivery may be available when orders reach a minimum value. This offer changes during certain periods, so shoppers should check the delivery section before completing an order.
How long does delivery usually take?
Delivery typically arrives within a few working days. Timing may vary depending on the destination and chosen method. Shoppers can check the estimated arrival date at checkout.