Can I make changes to my order after placing it?
Changes to orders are possible as long as they have not been dispatched. Call the sales team on 0844 6 569 569 for assistance.
What is the return policy for Yougarden?
Yougarden accepts returns within 30 days of delivery for damaged, faulty, missing, or unwanted items. Send returns to Yougarden RETURNS, Long Lane Nursery, Long Lane, Gedney Hill, Spalding, Lincolnshire, PE12 0PP.
How long does Yougarden delivery take?
Standard delivery typically takes up to 14 days. Pre-ordered shrubs and seasonal plants are delivered after the quoted date, along with in-stock items.
Can I cancel my Yougarden order?
Orders can be cancelled by contacting the team before the dispatch process begins. Once the items are ready for dispatch, cancellations may not be accepted.
How do I request a catalogue from Yougarden?
Visit the Yougarden website and select “Catalogue Request” at the bottom of the page. Fill in the form with your details and click “Submit Form” to receive the catalogue.