Niva Claire

I’m Niva Claire, and I’m passionate about finding the best deals that truly benefit shoppers. As a Deal Expert, I carefully search and verify offers from top websites to ensure they are genuine, active and provide real savings. I focus on saving people time by filtering out low-value or expired promotions and only featuring those that are truly worthwhile. I help users enjoy a smooth and rewarding online shopping experience. With a strong eye for value and detail, I make sure every deal shared helps customers get the most out of their money.

1. What advice do you have for someone shopping online for first time?

If you’re new to online shopping, here’s some advice to make your experience smooth and rewarding. First, start by checking all the deals on the homepage. Look carefully for seasonal offers, discounts and coupon codes related to the product you want. When you see a price drop, always verify that it’s truly marked down from the original price so you know you’re getting a genuine saving.

Before making any purchase, take the time to read customer reviews. These give you useful insights into the product’s quality and how well it works, helping you avoid surprises after your order arrives.

Pay close attention to shipping costs and delivery times. Some websites offer free or faster delivery, so knowing these details upfront can save you money and time. Also, make sure to check the store’s return and exchange policies; this way, you can confidently return any item that doesn’t meet your expectations.

Lastly, find out if the website has a loyalty program or membership. These often come with benefits like special discounts, early access to sales or free shipping. By following these tips, you’ll shop smarter, save money and enjoy your first online shopping experience.

2. How does your team handle expired or invalid codes?

Being a Deal Expert, dealing with invalid or expired codes is part of our work so that customers can have the best experience. Our team checks all the codes and deals on the website. When we find a code, first we check whether it is valid or not by directly checking the merchant site or from other reliable sources.

If a code is currently valid but near its expiration date, we try to renew it if possible, so that customers don't lose the opportunity to save. But if the code has already expired or isn't valid anymore, we remove it from our website immediately to prevent any confusion or frustration.

We are careful only to show codes we've tested or confirmed, since we respect our customers' time and wish for each offer to work perfectly. Unusable or faulty codes can result in a negative user experience; therefore, we refrain from posting any untested deals.

By keeping the level of accuracy and reliability going, we enable shoppers to have faith in RewardPay as a credible source for actual savings. Our aim is to simplify online shopping and make it more rewarding for anyone who visits our website.

3. How do you make sure a deal is genuine and useful?

As a Deal Expert, my main job is to ensure that a deal is real and beneficial. When I receive a new offer or code, I first check it on the merchant's official website. I verify that the offer is live and well advertised by the retailer, not found on unreliable or outdated sources.

To confirm the deal's validity, I test it myself. This involves entering the code or activating the offer and completing the full checkout process to ensure that the discount works as advertised. I also pay close attention to important details like expiry dates, minimum spending requirements, product or category exclusions, and whether the deal is available for new or existing customers.

To decide if a deal is beneficial, I assess its value and relevance to our users. A deal must offer real savings or special benefits to be featured on our website. If it lacks sufficient value or is too limited in appeal, we won’t showcase it.

This thorough process helps us maintain high standards and ensures our users only see verified, active, and useful offers on our site.