How can I find hotel prices?
Hotel prices can be found directly on the official Barceló website. Simply choose your destination, travel dates, and number of guests to view current rates. Prices may vary depending on the season, location, and availability at the selected property.
How can I request a price match?
If a lower price is found elsewhere for the same booking conditions, a price match request can be submitted. This process typically requires providing proof of the lower rate within a certain time frame. Conditions for approval may vary by property.
How do I change or cancel my booking?
Bookings can be modified or cancelled through the “Manage Booking” section on the Barceló website. Changes depend on the booking terms and conditions agreed at the time of reservation. Some rates may be non-refundable or have specific change policies.
What is included in the Barcelo All-Inclusive program?
Meals, snacks, cocktails, and soft drinks are included. Sports, activities, and entertainment are also part of the package at no extra cost.
What is the Premium Level?
Premium Level offers 24-hour personalized service, spa discounts, priority check-in, and lounge access. It provides extra comfort and exclusive benefits.
What is Barcelo’s price guarantee policy?
Barceló promises the lowest price on Barcelo.com. If you find a cheaper rate, the hotel will match it.
What does 'no-show' mean?
A 'no-show' happens when guests do not arrive by 18:00. The booking is canceled, and charges apply according to the rate conditions.
What age is considered a baby at Barcelo hotels?
Children under 2 years old are considered babies. You may need to show proof of age at check-in.
How can guests book a group holiday?
You can book up to 10 rooms online. For more than 10 rooms, contact customer service to arrange group bookings.
Can I celebrate my wedding at a Barceló hotel?
Many Barceló hotels provide wedding packages and event services. Barcelo promo codes can help lower the total cost when booking your desired dates. It is a good idea to reach out to the specific hotel to talk about venue choices, arrangements, and options that match your vision. The hotel staff can assist in customising the celebration to meet your needs, making sure every detail is well taken care of.