How can special offers from Falkensteiner be found?
Special offers can be found directly on the Falkensteiner website. Subscribing to their newsletter ensures notifications about the latest deals and promotions.
What is Falkensteiner’s cancellation policy?
Cancellations may incur charges depending on the days left before arrival. Up to 28 days before arrival, 15% of the total amount is charged. Charges increase to 90% if cancellation occurs on the arrival day.
Can unused bookings at Falkensteiner be refunded?
Refunds are not provided for no-show bookings. In such cases, the full booking amount will be charged without exceptions.
Does Falkensteiner offer group travel services?
Yes, Falkensteiner provides tailored group travel options. These include accommodations, team-building activities, and special arrangements to ensure a memorable group experience.
How can group travel be requested at Falkensteiner hotels?
To request group travel, provide your travel period and the number of guests. You must fill in details such as arrival, departure, room types, and traveler count. Choose from a list of participating Falkensteiner hotels. Include your contact information, such as your name, company, and phone number. You can also share suggestions or special wishes in the request form.
What hotels are available for group bookings?
You can book groups at several Falkensteiner properties in different locations. Options include resorts in Austria, Italy, Serbia, Slovakia, and more. Hotels like Iadera, Jesolo, Prague, and Kronplatz are available. You can choose both wellness resorts and city hotels. Availability may depend on your travel dates.
What is the Falkensteiner Direct Booking Club?
The Direct Booking Club rewards guests who book directly through the brand. Members receive benefits like best price guarantees and extended wellness access. New members get a €25 credit for their stay. This program aims to add comfort and value to each holiday. Registration is quick and free.
Are dogs welcome at Falkensteiner hotels?
Yes, many Falkensteiner hotels are pet-friendly and certified as "Welcome Dog." Dogs are treated as valued guests and can enjoy a relaxing stay. The goal is to provide a comfortable experience for both owners and their pets. Amenities may differ, so it’s a good idea to check with the hotel you choose. Holidays are more enjoyable when your four-legged friends can join.
What are the perks of the Falkensteiner Advantage Club?
Members of the Advantage Club enjoy special offers, vouchers, and discounts. The program adds extra value and promotes relaxation during each stay. Joining is free, and members receive regular updates on deals. It's an easy way to save on future bookings. Sign-up is open to all guests.
What contact details are needed to submit a travel request?
To submit a request, you need to enter personal and travel details in the form. Required fields include first name, last name, email, phone number, and postal code. You can also include your company name and address. Preferences and special requests can be added in the comment box. Providing accurate information helps ensure quicker handling of your inquiry.