How can customers edit their personal or shipping details?
Updating personal information is easy through the online account dashboard. Customers can change their name, email, phone number, or shipping address anytime. Once they save the changes, the details update instantly for all future orders.
How can billing details or payment methods be updated?
Customers can update their billing information or payment methods by logging in at www.nothingfishy.co/a/account/login. After logging in, they can modify payment preferences and subscription details in just a few simple steps.
How can customers manage their subscription?
Customers can manage their subscriptions through the account dashboard after signing in. They can view their orders, change delivery schedules, skip upcoming shipments, or adjust the frequency as needed.
How to check upcoming deliveries or scheduled orders?
Upcoming deliveries are listed in the subscription section of the customer's account. Customers can view delivery dates, make changes, or contact support for more information about their next order.
How can an upcoming order be skipped?
Skipping an order is quick and easy through the account page. Once the skip option is selected, the next scheduled delivery is automatically postponed. Customers can also extend delays by changing the “Next order date.”
Can customers change how often deliveries arrive?
Yes, customers can adjust the delivery frequency at any time. Whether they prefer monthly, bi-monthly, or quarterly deliveries, they can make updates instantly through the subscription settings.
How can a subscription be cancelled or restarted?
To make changes, visit www.nothingfishy.co/a/account/subscriptions and sign in. Customers can cancel, pause, or restart their subscription anytime, depending on their preference.
Can customers try products before buying?
Currently, free trials or sample packs are not available. The brand encourages consistent use for the best results since nutritional benefits take time to appear.
Is delivery free, and do they ship internationally?
Delivery is free within the UK, while international shipping fees depend on the destination. Shipping costs are shown during checkout after entering the address details.
How to place a one-off or subscription order?
Customers can choose between a one-time purchase or a subscription directly on the product page. Subscriptions ensure regular deliveries, while one-time purchases require manual reordering when needed.