When will my refund arrive?
Refunds usually show up within 5 to 7 working days after confirmation. The money goes back to the original payment method. Delays may happen depending on the bank used.
Do you deliver to my country?
Delivery is available to more than 150 countries, allowing shoppers worldwide to place orders with ease. By checking the Delivery page and selecting “Change Delivery Country,” shipping availability and costs can be viewed, while Revolution Beauty promo codes may be used to help manage overall order value.
Can I change my delivery address after ordering?
Address changes aren’t allowed once the order is placed. If details are incomplete, the parcel might return to the sender. After it's marked as returning, the customer can request a resend or a refund.
How do I cancel my order?
Cancellations can’t be made once an order is being processed. If the order is no longer wanted, it can be refused at the doorstep and returned automatically. A refund can then be requested once the parcel shows as returning.
Can I amend my order after placing it?
Changes can’t be made at this time. The order can be refused at delivery if it is unwanted. A refund can be arranged once the parcel is marked as returning.
When will my order be dispatched?
Dispatch usually happens within 5 working days. After this, UK orders may take up to 15 working days to arrive, while international orders can take up to 35 working days. If the parcel doesn’t arrive, it’s best to contact customer service.
How will my order be shipped?
UK deliveries are managed by Evri. International parcels and items going to Ireland are shipped via Deutsche Post and passed to local postal services for final delivery.
How can I track my order?
A tracking number is sent once the parcel has been dispatched. It can also be found in the customer account area or on the Order Tracking page.
What should I do if my items are damaged, missing, or incorrect?
Take photos of the items and packaging right away. Don’t throw anything away until the issue is resolved. Customer service will review the information and guide you on the next steps.
How do returns work for unwanted items?
Unopened and untampered goods can be returned within 28 working days of delivery. UK customers can return parcels for free through Evri. International customers must cover the return cost themselves. Always keep proof of postage in case the parcel is delayed or lost.