How often should the teeth whitening course be repeated?
The whitening course should typically be repeated every six months for the best results. A shorter five-day top-up every three months helps maintain brightness. The timing may vary based on diet and the amount of tea or coffee consumed.
Will Spotlight Oral Care whiten veneers or crowns?
No, veneers and crowns do not whiten because they are made of porcelain. The whitening system only works on natural teeth. Whitening every six months helps keep natural teeth closer in shade to porcelain restorations.
Does Spotlight Oral Care contain hydrogen peroxide?
Yes, Spotlight Oral Care products include hydrogen peroxide, which is a proven ingredient for teeth whitening. This ensures visible results while remaining safe for regular use when applied as directed.
How should the whitening pen or strips be used?
The whitening products can be used on the go or as a top-up after completing a two-week course. The frequency of use depends on personal habits and the desired brightness level.
How long does delivery take within Great Britain?
Delivery usually takes 3 to 5 working days from the dispatch date. Standard shipping costs £3.95, and delivery times may vary based on product availability and destination.
How can customers track their orders?
Once an order has shipped, customers receive an email with a tracking number. The tracking link, available at fastdespatch.com/en/track, provides live delivery updates.
What should customers do if their order never arrives?
If an order doesn’t arrive, customers should contact Spotlight Oral Care customer service immediately. The team can be reached at info@spotlightoralcare.com to help locate or replace the order.
How can customers start a return or exchange?
To begin a return, customers should email info@spotlightoralcare.com with the order number and details of the items to be returned. The customer service team will provide instructions for the next steps.
Can orders be amended after being placed?
During busy periods, it is not possible to amend orders once they are confirmed. Customers experiencing issues should contact info@spotlightoralcare.com for support as soon as possible.
What is the standard return policy for Spotlight Oral Care?
Unopened and unused items can be returned within 28 days of receiving the order. Returned products must be in their original packaging to qualify for a refund. Opened items cannot be refunded.