Does Zwilling offer a warranty on its products?
Yes, Zwilling provides a warranty for its products. It covers faults or issues under specific conditions. Warranty terms depend on the date of purchase and apply to the product's lifetime.
How can I return a product to Zwilling?
Products can be returned within 14 days in their original, unused condition. The return address is Zwilling Web Returns, 16 Handley Page Way, Old Parkbury Lane, Colney St., St Albans, Herts, AL2 2DQ.
Can I cancel an order at Zwilling?
Orders can be cancelled within 14 days of placement. If shipped, the buyer is responsible for return costs and proof of postage.
What is the delivery policy at Zwilling?
Orders over £50 qualify for free delivery. Standard delivery charges for orders under £50 are £4.95. Zwilling free delivery codes may also be available.
How are refunds processed at Zwilling?
Refunds are initiated after successful returns and processed via the original payment channel. It may take 7–14 days to reflect, depending on the payment method.