How long does it take to receive an order?
If the selected glasses are in stock, they are shipped within 1 business day. If an item is unavailable, an email is sent with the estimated wait time. Delivery times vary by country, but tracking updates are available once shipped.
Is delivery available internationally?
Yes, Otticanet offers worldwide delivery, including shipping to the UK. Delivery times vary by destination, and tracking details are provided once the order is shipped.
Does Otticanet offer discounts or promo codes?
Yes, customers can access regular discounts, coupon offers, and special promotions throughout the year. Using Otticanet Voucher Codes at checkout provides even more savings on designer eyewear.
Can prescription lenses be ordered from Otticanet?
Yes, Otticanet offers prescription frames and lenses that can be customised to meet personal vision requirements. Shoppers can pick from various optical solutions suitable for daily use or specific needs.
What payment methods are accepted?
Otticanet accepts credit cards, debit cards, and PayPal for quick and secure transactions. These trusted payment options make checkout easy and safe for all customers.
Are customers notified when their orders ship?
Yes, once the order is ready to ship, tracking details are sent via email. This lets customers track their delivery progress and stay informed until the package arrives.
Does Otticanet provide customer support?
Yes, a dedicated customer service team is available to help with product information and order questions. Support can be easily reached through the contact options on the website for quick and useful responses.
Do Otticanet products include original packaging?
Yes, all eyewear items come with original brand packaging and official documentation. This ensures each purchase is genuine, safely packed, and beautifully presented for every customer.
Are Otticanet products authentic?
Yes, all eyewear sold by Otticanet is 100% original and sourced directly from official suppliers. Every purchase comes with genuine packaging and documentation to ensure authenticity.
What types of products does Otticanet sell?
Otticanet sells a wide range of designer sunglasses, prescription glasses, and eyewear accessories. Each item is carefully chosen to match different styles and visual needs, helping customers find both fashion and function in one place.