What are the delivery charges for smaller purchases?
Orders over £30 qualify for free standard delivery, while orders below this threshold are charged £3.99. Place orders by 2 PM for same-day dispatch. Delivery covers Northern Ireland, Channel Islands, and Scottish Highlands with no extra fees.
How can I use the express delivery option for Turtle Wax orders, and are there any restrictions?
Express delivery costs £5.99, and orders must be placed by 2 PM on working days for next-day arrival. This service excludes guaranteed 24-hour delivery to Northern Ireland, Channel Islands, or Scottish Highlands.
How long does it take to receive a refund from Turtle Wax after returning an item?
Refunds are processed within 14 days of receiving the return, excluding return postage costs. The refunded amount typically reaches the account within 5 working days after processing.
How can I cancel or return a Turtle Wax order?
Orders can be cancelled before dispatch by contacting customer service. Returns are accepted within 30 days, and customers must report transit damage within 24 hours of receipt. Return costs are the responsibility of the customer.
How can I create an account on the Turtle Wax website?
Visit the Turtle Wax website and click the account button at the top of the page. Select "Register" from the drop-down menu, fill in the required details, and click "Create Account" to complete the process.