How long does it take to receive a refund for returned Myprotein products?
Refunds for returned products are processed within 5 working days to the original payment method. If the refund hasn’t arrived within 10 days, contact the support team immediately for assistance. Ensure the return follows their policy.
What is the return policy for Myprotein products?
Myprotein accepts returns for reasons such as a change of mind, wrong item, or damaged goods. Products must be unused, in original packaging, and returned within 14 days. Refund requests for replacement items must be made within 7 days.
How can you track your Myprotein order?
Log into your Myprotein account to view all previous orders. Select the specific order you wish to track, and detailed information will be displayed. This allows easy access to your order status and updates.
Can you cancel a Myprotein order after placing it?
Order cancellation is possible immediately after placing it, but may not always be accepted due to quick processing. An email will confirm whether the cancellation request is successful. Ensure to check your inbox for updates.
How can you contact Myprotein for a return request?
Click on the ‘Still Need Help’ section to reach the Myprotein customer care team. Inform them of the reason for your return, and they will assist in providing the best solution. Follow their guidance for a smooth process.