Does 24S offer a student discount?
Currently, 24S does not offer a student discount. Savings can be achieved through promotional codes, seasonal sales, and newsletter subscriptions.
Where can I find reliable reviews of 24S?
Reliable reviews of 24S can be found on fashion forums, Trustpilot, and online fashion magazines. Social media accounts and fashion influencers also provide insights.
What types of sales does 24S offer?
24S offers various sales, including a single-day sale, Spring Clearance, and Black Friday Sale. Also Summer Sale, Winter Sale, and occasional flash sales.
How does the free shipping service work at 24S?
24S provides free shipping on orders over HK$2500. Deliveries are made within two working days. Promo codes can be used for additional savings.
What is 24S's return policy?
24S offers a 30-day return policy. Items can be returned for a full refund or exchange within this period. Return requests must be made within 30 days.
Do I need an account to place an order?
You do not need an account to shop at 24S. You can place orders by signing up or by using the guest checkout option. Both ways offer a secure and convenient shopping experience, allowing quick access to the products you wan
Who covers the cost of return shipping?
Return shipping is free for all eligible orders at 24S. Customers can choose from several return methods, including Pickup Points or direct collection by delivery partners like DHL Express.
How can an order be returned?
You can return items within 30 days of receiving your order. Items must be unused and have original labels and security tags attached. Shoes should be tried on soft surfaces, and certain hygiene-sensitive items have specific return conditions. After processing the return, a quality check will be done before issuing a refund.
Can an order be cancelled or changed?
Once confirmed, you cannot modify or cancel an order. It's important to review items and delivery details before completing the purchase. If you need to make changes, it may be best to place a new order after the original has been processed.
How long does it take to receive a refund?
Refunds are issued to the original payment method once the returned items pass the quality check. This process may take 7 to 10 business days from when the parcel reaches the workshop. How quickly the funds appear in your account depends on the payment provider.