Samsung care+ in Singapore – Everything You Need to Know to Protect Your Device

Accidents can happen to anyone, therefore we need to prepare for such contingencies in advance! Despite the fact that Samsung's smartphones are built to be durable and long-lasting, they should be protected so that you don't suffer a loss in the event of a mishap.  

The Samsung Care+ is intended to provide you with peace of mind while using your devices no matter where you are. Your Samsung Galaxy devices are fully covered for 24 months, or roughly two years against all sorts of damages. And you can compare the difference between Samsung Care+ and Samsung local warranty to know which one suits you better!  

In addition, Samsung was founded in 1969 by Lee Byung Hyun and is located in South Korea. One of the largest producers of consumer electronic products and semiconductors worldwide. The world leader in the industry, Samsung is considered one of the top ten tech brands worldwide. 

Now let us dive into the in-depth facts about Samsung Care Plus in Singapore.

What is Samsung Care+?

For customers who bought a Galaxy smartphone and tablet, Samsung Care Plus is the service to protect your device against all damages. Secure your devices from all forms of accidental breakage with other benefits included.

You will be able to find the eligible devices and contact customer services through its official website in Singapore. This protection does not exceed what is provided by the Samsung warranty. Bid adieu to all your concerns and worries with Samsung Care+. You've got to make your choice between:

• Samsung Care plus registration plan for 1 Year Accidental and Liquid Breakage
• Samsung Care+ registration plan for 2 Years Accidental and Liquid Breakage with 1 Year Breakdown.

Coverage and Benefits 

If an accident occurs, you will receive a personalized door-to-door service. The broken device will be picked up from your doorstep and delivered free of charge, once it's fixed. In that way, whenever there is an accident, you save yourself a lot of time and effort in going to the service centre.

• Only highly qualified technicians from the Samsung authorized service centres will carry out repairs. 
• Complete repairs for physical damage, breakdowns that result from water leakages or spills of any type and repair defects caused by machinery or manufacturers.
• In case of failure to fix or repair, the device shall be replaced.
• You get to save 50% on out-of-warranty repairs on cracked screens, liquid damages and cosmetic repairs. 
• If you need customer service help from the Samsung team, call them on their hotline 24 hours a day.
• Exclusively for the Galaxy Z series, only $100 will buy you a one-time screen protection film and replacement of either the main screen or cover screen.

What does Samsung Care+ not cover? 

Once we have discussed the perks and coverages of the Samsung Care Plus in Singapore, it's equally crucial to know what is not included and covered in the plan for you to make a well-informed decision. So here goes the list of damages that are not covered by Samsung Care + :

• Intentional damages 
• Cosmetic damage
• Damages as a result of normal wear and tear 
• Loss of the product 
• Pickpocketing or theft of any kind 
• Absence of reasonable care

How do I purchase the plan? 

You can buy your plan either via the Internet or in person from a Samsung store in Singapore. If you want to get it online, just visit www.samsung.com and select a plan called "Samsung Care+." You'll only need to add it to your cart. 

In the course of your checkout, you can also purchase a new device along with a plan and use the Samsung promo code for savings. Within 60 days of purchasing your smartphone, you will also be able to avail yourself of the plan. You can do this by signing in with your IMEI number, choosing a device plan and making the payment. Or you're welcome to shop at the Galaxy store, if you want to know the status of your new Galaxy device and how to register for the appropriate Samsung Care+ plan, you will be assisted by a Samsung professional.

Once you have selected the plan, your device will be registered on Samsung's online store by their tech staff after payment is made. And you’re done! Your Samsung Care+ plan will be activated and you'll be able to experience a new Galaxy device with greater peace of mind, thanks to your Samsung Care+ plan! Moreover, you will be able to see your coverage status on the Samsung Members app at any time. 

When it comes to claiming your benefits, it is as seamless as it gets if you’re already a member. Visit your nearest Samsung service store and hand over your device. Rest is taken care from the expert team and a 50% discount is applied to your repair service without any additional paperwork. You can also raise a claim request online via connecting with customer services. However, the claims must be submitted and reported within 30 days of the incident.