What happens if a policyholder cancels their Domestic Helper Insurance policy?
Refunds for Domestic Helper Insurance policies follow the Cancellation and Refund clause. Refunds apply if cancelled within 365 days for policies with at least 26 months of coverage. For policies less than 26 months, cancellations within 180 days are eligible for refunds.
Will policyholders receive a refund for non-refundable deposit or ticket fees incurred due to hospitalization?
The company covers only the non-refundable deposit or ticket fees. This applies to fees incurred by the insured person who is hospitalised. Coverage includes individuals such as the policyholder's husband.
When does an extra excess apply for unnamed drivers?
If an unnamed driver is under 27 or lacks one year's experience, the extra excess is US$2,500. For drivers 27 and older with at least one year's experience, the extra excess is US$500.
Are hospital expenses covered for H1N1 hospitalisation?
Yes, the policy covers specified communicable diseases. This includes Influenza A flu virus (H1N1), Hand Foot and Mouth Disease (HFMD), and Severe Acute Respiratory Syndrome (SARS).
Why does MOM require a longer insurance and bond duration than the work permit duration?
MOM mandates an extra 2 months of coverage for maids overstaying. This ensures continued coverage after the work permit expires. Income's policy covers 12 or 24 months without extra charges for the additional 2 months.
How can I access my Income online account?
Choose your identity type and enter your identity number and date of birth. Provide your registered mobile number to receive a one-time password. Enter the password to sign in securely.
Can I still purchase Income Gro Capital Ease?
Availability may change based on the current offer period. Visit the Income website, check the mobile app, or contact a selected branch to see whether this short-term endowment plan is available.
Are there any savings on Income travel insurance?
Income may offer special prices on selected travel insurance plans. Check the latest online offers and compare the available cover before buying. Always read the policy terms to understand what is included.
Can travellers with existing medical conditions get cover?
Travellers with conditions such as asthma or diabetes can check whether the Enhanced PreX plan suits their needs. Cover depends on the policy terms, so declare all existing medical conditions and review the details carefully before buying.
Does Income travel insurance cover adventure sports?
Some plans may cover activities such as skiing, bungee jumping, and skydiving. The cover can depend on the activity and policy chosen. Read the policy document to confirm that your planned activity is included.