How long does delivery take?
Delivery times are listed on each product page. Orders placed before 10 a.m. for "Ready to Ship" items will arrive the next working day. Weekend or holiday orders will be delivered the following Tuesday.
What is a Baby Central Gift Voucher?
A digital voucher for shopping at Baby Central, redeemable during checkout.
How can I contact customer service?
Options include filling out a request form on the website, using live chat, or calling/emailing with your questions.
Can I return items?
Yes, items can be returned within 14 days of delivery if they are unused and in original condition. Food products and undergarments are exceptions.
Do you offer free delivery?
Yes, free delivery is available when your order reaches the minimum spend shown at checkout.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link by email to follow your delivery.
Do you sell gift wrapping?
Yes, you can choose gift wrapping at checkout to make your order special.
What payment methods do you accept?
You can pay with credit cards, debit cards, PayPal, or other options shown at checkout.
Do you have a loyalty or rewards programme?
Yes, every purchase earns reward points that you can use for discounts on future orders.
Can I change my delivery address after ordering?
Yes, contact customer service as soon as possible, and they’ll update your address if the order hasn’t shipped yet.