How do I track my Under Armour order?
To track an order, visit the Under Armour website and click on the ‘Order Tracking’ tab. Enter your email address and order number to view tracking details.
Is it possible to exchange an Under Armour order in Singapore?
Currently, exchanges are not permitted for online orders in Singapore. To exchange an item, return it and place a new order.
How long does it take to process a refund?
Refunds typically take around 14 days to process after the return arrives at the warehouse. The timeframe may vary based on the bank.
What is the minimum purchase amount for free delivery?
Free delivery is available for orders over S$75. Orders below this amount incur a S$5 delivery fee.
Are Under Armour shoes in UK or US sizing?
All Under Armour shoes use US sizing standards. Customers can check the online size guide for both clothing and footwear. This helps ensure the right fit before placing an order.
Who should be contacted for product-specific questions?
For product-related inquiries, customers may email the Customer Service Team at customercare.sg@underarmour.com. Including the product link helps the team provide quick and accurate support.
If a product is not online, is it discontinued?
Product availability changes daily. If a specific product is not found online, it may return later. Shoppers can sign up for the newsletter to get updates on new arrivals and restocks.
Can bulk or team sports orders be placed?
Large or customised team wear orders can be requested by emailing customercare.sg@underarmour.com. The request will be sent to the right department for further help.
Is an account required before placing an order?
Creating an account is encouraged for benefits like free delivery and access to order history. However, customers can also choose guest checkout if that works better for them.
Does Under Armour charge additional fees on orders?
Under Armour does not charge extra fees directly. Some banks may add international transaction fees based on their policies. Customers should check with their bank for details.