How can I cancel my order at Skechers?
You must cancel your order within two hours of placing it. This is necessary because the delivery process begins quickly.
What are the delivery charges at Skechers?
Standard delivery is free for orders costing S$50 or more. For orders below S$50, a nominal charge of S$3 applies.
What is the return policy at Skechers?
You have 15 days to request a return or exchange. The product must be unworn, unused, and have all tags intact for the return to be accepted.
How can I find a Skechers store near me?
Use the “Store Locator” tool at the bottom of the homepage. Enter your location details or browse the list of stores to find the nearest one.
What footwear and apparel are available at Skechers?
Skechers offers walking shoes, running shoes, casual footwear, sandals, work shoes, sports apparel, and accessories for men, women, and children. Customers can also shop for performance collections and the latest seasonal arrivals through the official online store.
How can customers become a Skechers member?
Customers can create a free Skechers account to enjoy a faster checkout experience, save delivery details, manage orders, and receive updates about new collections, exclusive offers, and promotions.
Can online purchases be exchanged?
No. Skechers does not offer direct exchanges for online purchases. Customers who need another size or colour should return the eligible item for a refund and place a new order separately.
How can customers track their order?
Once an order has been dispatched, Skechers sends a shipping confirmation email containing the tracking number. Customers can use the tracking link to follow their parcel until it reaches the delivery address.
Does Skechers offer gift cards?
Yes. Skechers offers gift cards that can be used to purchase eligible products through participating stores or the online shop, subject to the applicable terms and conditions.
What benefits do I get with the Skechers membership?
Members receive special discounts and reward points with every purchase. They also enjoy birthday treats, welcome vouchers, in-store discounts, and early access to new launches.