Can I cancel or modify my order once it’s placed?
Orders can be fully or partially cancelled before they are shipped. Check the shipping status by clicking the "Order Status" link. Changes to items or additions are not possible after placing the order.
What is the refund and exchange policy for Crocs?
Crocs offers a 14-day refund and exchange policy for most products. Refer to the returns policy for detailed information about the process. Specific terms and conditions may apply to certain items.
Is there a verification process for large orders on Crocs?
While most orders do not require verification, large quantities may be subject to checks. This ensures the security and legitimacy of the order. Any necessary steps will be communicated during the process.
How long does it take for Crocs orders to be delivered?
Most Crocs shipments are delivered within 3-5 days to many areas. Delivery times may vary based on location. Check the shipping details for more accurate delivery estimates.
Can Crocs orders be tracked online?
Yes, tracking details are sent once the order is dispatched.
Are Crocs products eligible for returns if worn?
Returned items must be unworn and in original condition.
Does Crocs offer free delivery?
Free delivery may be available during promotions or above a minimum spend.
Can discount codes be used on Crocs orders?
Valid promo or discount codes can be applied at checkout.
Are Crocs suitable for everyday wear?
Many Crocs styles are designed for daily comfort and regular use.
Does Crocs restock sold-out styles?
Some styles may be restocked, depending on availability.