Is it possible to change the travel date on a selected package?
Yes, date changes for selected packages are allowed, usually up to 21 days before check-in. This flexibility depends on the specific package terms, so review these terms before making a purchase.
What is the cancellation policy for Luxury Escapes?
Luxury Escapes allows full refunds if a booking is cancelled within 7 days of being made, provided the check-in date is at least 14 days away. This policy offers flexibility and peace of mind. Review these terms before purchasing a package.
Are there any fees for bookings with Luxury Escapes?
Yes, a fee equivalent to 1% of the booking cost applies for accommodation bookings, excluding low-cost airlines. The fee has a maximum cap based on the country of residence. Review the fee structure before booking.
What is the procedure for modifying flights with Luxury Escapes?
Additional charges apply for flight changes, including the airline’s and Luxury Escapes' fees, plus any fare and tax differences. Low-cost airline bookings can often be modified directly through the airline's website. Contact the airline for same-day departure changes and promptly inform Luxury Escapes of hotel booking adjustments.
How do I book a holiday with Luxury Escapes?
Simply search for your destination and travel dates on the Luxury Escapes website. You can then browse available holiday packages, compare offers, and complete your booking online.
Can I pay for my booking with Klarna?
Yes, in selected countries, Luxury Escapes accepts Klarna. This allows eligible customers to split the payment into four interest-free instalments, with payments made every two weeks.
When am I eligible for a refund?
Refunds are only available when the terms of the specific offer allow them. Always check the cancellation and refund conditions before confirming your booking.
Can I get a refund for a cruise booking?
Cruise bookings usually follow the cruise operator's own cancellation and refund policy. Check the booking terms carefully before making your reservation.
Can I add baggage or choose my seat before my flight?
Yes. In most cases, you can arrange baggage and seat selection directly with the airline before departure. Additional charges may apply depending on the airline and ticket type.
What bookings are not eligible for a refund?
You will generally not receive a refund if you change your mind, miss your travel dates, or fail to use your booking as scheduled.