How can I track my Sephora order?
Orders can be tracked via the Sephora website or mobile app. Simply go to ‘My Account’ and select ‘Orders’ to view tracking details.
What is Sephora's return policy in Singapore?
Returns are accepted within 30 days from the delivery date. Ensure all items meet specific return conditions before proceeding with the return or exchange.
Is shipping free at Sephora?
Shipping is free for orders above S$50. A delivery charge of S$8 applies for orders costing S$49.99 or less.
What are the benefits of Sephora Beauty Pass?
Sephora Beauty Pass members enjoy extra discounts, exclusive gifts, and the latest updates. The pass is free to join and offers various rewards.
Does Sephora Singapore offer promo codes?
Yes, Sephora occasionally releases promo codes for discounts, gifts, or free samples. These codes can be applied at checkout for extra savings on eligible purchases.
Can I pick up my Sephora order in-store?
Yes, Sephora offers a Click & Collect option. You can place an order online and pick it up at a selected Sephora store at your convenience.
How long does delivery take at Sephora?
Standard delivery usually takes 2–4 business days. During busy sale periods or public holidays, delivery times may be slightly longer.
Does Sephora offer gift wrapping?
Yes, Sephora provides gift wrapping and gift bag options at checkout, making it easy to send presents directly to your loved ones.
Can I use multiple payment methods on one order?
No, Sephora accepts only one payment method per order. You can pay using credit/debit cards, PayPal, or other available payment options at checkout.
Does Sephora offer samples with online orders?
Yes, Sephora usually includes complimentary samples with online purchases. The number and type of samples may vary depending on availability and promotions.