How many free items can I purchase during a promotion period offering free items with shipping costs only?
Individual customers are allowed to purchase only ONE free item during the promotion period.
Which shipping method does Foreo use?
Foreo uses DHL and UPS for order deliveries. These carriers ensure fast, reliable service with global reach. Orders are shipped promptly, and tracking information is provided. This allows customers to monitor their delivery's progress from dispatch to arrival.
Can I cancel my order once it's been placed?
Unfortunately, orders cannot be canceled once they've been shipped. However, you can return unopened packages within 14 days of receipt.
Are all products shown on the website available through all Foreo retailers?
Not necessarily. Some products may not be available through all retailers.
Am I liable for customs or duty fees on my order?
Orders outside specified countries may be subject to additional import taxes and duties. You are responsible for covering these costs.
Does Foreo offer a product warranty?
Yes, Foreo products come with a limited warranty that covers manufacturing defects.
How do I register my Foreo device?
You can register your device on the Foreo website or via the Foreo app using your product’s serial number.
Is it safe to use Foreo devices daily?
Yes, Foreo devices are designed for safe daily use. Always follow the instructions provided.
Are Foreo products suitable for sensitive skin?
Yes, Foreo devices are made with ultra-hygienic silicone and are safe for sensitive skin.
Can I use my Foreo device in the shower?
Yes, most Foreo devices are waterproof and can be safely used in the shower.