How can I return a Foreo product or file for a warranty claim?
To return a product, request a return within 14 days of delivery for unopened items. Warranty claims are available for defects, except for the LUNA fofo and play range. Ensure your warranty is registered to claim a replacement.
How long does delivery take for Foreo orders?
Foreo orders typically arrive within 3 to 5 working days, depending on your location. Delivery times may vary slightly based on distance. Check the estimated delivery time at checkout for more details.
How can I track my Foreo order?
Track your Foreo order by using the tracking details provided after dispatch. Log into your account and check the status of your delivery in real time. The tracking information will show the progress of your order.
How do I register my Foreo device using the magnetic scratch card?
To register your device, log in at https://www.foreo.com/support and enter the unique number from the scratch card along with the purchase date. Check the warranty claim tab for registered products. A confirmation email will be sent.
How can a Foreo product be returned or a warranty claim filed?
Returns can be requested within 14 days of delivery for unopened products. Warranty claims are available for manufacturing defects, excluding the LUNA fofo and play range. The device must be registered to qualify for a replacement. Approved claims are processed after verification.
Are Foreo products suitable for sensitive skin?
Many Foreo devices are designed for gentle daily use. Product pages usually mention skin suitability. Checking usage guidance helps avoid irritation.
Can Foreo devices be used daily?
Most devices are safe for daily routines when used as instructed. Usage frequency may vary by product type. Instructions should always be followed carefully.
Do Foreo devices require batteries or charging?
Some devices are rechargeable, while others use batteries. Product descriptions clearly mention power requirements. Charging details are provided with the device.
Are replacement heads or parts available?
Certain Foreo devices offer replaceable parts. Availability depends on the product model. Details can be found on the product or support page.
Can Foreo products be used with other skincare brands?
Foreo devices can be used alongside many skincare products. Compatibility depends on personal skin routines. Checking ingredient suitability is recommended.