How can I select and purchase products on i3Fresh?
To select a product, click the "Details" button for more information. Once you've chosen the quantity, click "Buy Now". You can then proceed to checkout by reviewing your items in the "Shopping List" or "My Shopping Cart".
Can I cancel my order after placing it on i3Fresh?
Yes, you can cancel your order by logging into your account. Go to the Member Center, access your "Order Record Query," and select the "Cancel Order" button for the desired order.
How can I track my order on i3Fresh?
To track your order, ensure you have the home delivery order number. You will receive SMS notifications with updates, and you can check the status on the logistics website by entering your order number.
Are there any shipping costs on i3Fresh?
Shipping may incur an additional NT$250 charge unless you qualify for free shipping by purchasing group products that meet the free shipping threshold.
How do I reset my password on i3Fresh if I forget it?
To reset your password, click the "Forgot Password" button on the login page. Enter your registered email address to receive instructions for resetting your password.