What areas do Foodpanda's delivery services cover in Taiwan?
Foodpanda delivers in Taipei, Taichung, Hsinchu, Taoyuan, and Kaohsiung. In areas like Daan, Zhongzheng, Zhongshan, and Datong District, 24-hour delivery is available. For other areas, deliveries operate from 9 am to 12 am.
How can I check the status of my Foodpanda order?
If you're worried about the status of your order, contact Foodpanda through the in-app support chat. They will check the progress for you. Delivery times may vary due to restaurant preparation, traffic, or weather.
Can I cancel my Foodpanda order after placing it?
Yes, orders can be cancelled if the vendor hasn’t accepted them yet. Use the in-app support chat to cancel within the first 5 minutes. Once the vendor accepts the order, cancellation is no longer available.
What should I do if my delivery is delayed?
Delivery times may differ due to restaurant preparation, traffic, or weather conditions. Check your SMS notifications for updates, as they provide the most accurate delivery time.