How many bags can I check in?
Baggage allowance depends on class, fare, and route. Use the baggage calculator on the website or app by entering your booking reference and last name.
How will I check in online?
Check in via the website or app 48 hours before departure. Enter your booking reference, choose a seat, and download the boarding pass.
How can I book a group flight?
For ten or more passengers, email groupbooking@airindia.com with travel details. A representative will share flight options and guide you through confirmation and payment.
Can I use the Air India app to book?
Yes, the app for Android and iOS lets users search, compare, and book flights easily. It also helps manage bookings and check in.
What are the steps to book a flight online?
Visit the website or app, enter trip details, and choose a preferred flight. Then, Provide passenger information, complete payment, and receive your e-ticket by email.
How can I book a flight with Air India?
Flights can be booked online, through the app, ticket counters, or authorised agents. Enter travel details, select a flight, add passenger details, and make secure payment.
Can travel certificates be sent to multiple emails?
Yes, up to three additional email addresses can receive travel certificates along with the main address.
What is the domestic baggage policy?
Domestic baggage allowance varies by travel class and Maharaja Club membership. Details and calculators are available on the baggage guidelines page.
Can I check in through WhatsApp or AI.g?
Yes, domestic travellers can use AI.g on the website, app, or WhatsApp to complete check-in and receive a digital boarding pass.
When does online check-in close?
Online check-in opens 48 hours before departure and closes 60 minutes prior. At Delhi airport, international counters open 75 minutes before the flight.