Are there charges for additional guests in a room?
Room rates may change based on the number of adults occupying the room. Additional guest fees will be communicated before any changes to the reservation are finalised.
Can Radisson Hotels provide a cot or crib for a child?
Guests with children can request a cot by adding details in the "Add comment" section during booking.
How can guests modify their account information online?
Once signed in, guests can visit "My Account" and select "My Profile" to update information. A request can be made by clicking the relevant button, which triggers an email with a link to complete the changes.
Can a voucher code be applied after booking a reservation?
Voucher codes can be added to a reservation before check-in, either on the website or through the Radisson Hotels rewards portal. This option may be unavailable for pre-paid bookings, such as those with advance purchase rates.
How do I update my personal information online?
Guests can sign in, open “My account,” and select “My profile.” A link sent by email allows updates to personal details.
How do I change or cancel a reservation online?
Guests can view and adjust bookings under “My reservations.” A guest account is required, and history appears within a day of registering.
Can I book multiple rooms at once?
Guests may book up to nine rooms online. For ten rooms or more, the toll-free number can assist with group reservations.
How do I find hotel information online?
Hotel pages include tabs for rooms, events, nearby sights, reviews, and contact details. Browsing these sections helps guests find quick answers.
How can I speak to someone when browsing a brand website?
Guests can find phone numbers for different countries on the support page. These numbers connect callers to the correct team.
What is the hotel’s cancellation policy?
Cancellation rules appear during booking and vary by rate. Guests may change or cancel a stay if it matches the stated policy.