How can a customer submit a return or refund request to Floweradvisor?
To request a return or refund, provide the order number and a photo of the product within 24 hours of receipt. The product must remain unopened and in its original condition, including packaging and wrapping. Clearly state the reasons for the return or refund request.
What are the delivery timing options offered by Floweradvisor?
Floweradvisor offers three delivery slots: 9 AM - 1 PM, 1 PM - 6 PM, and 7 PM - 10 PM. Payment confirmation deadlines vary depending on the selected time slot.
Does Floweradvisor offer free delivery?
Yes, Floweradvisor provides free delivery to major cities, including capital cities. For more information on eligible cities and terms, contact Floweradvisor's customer service.
What is Floweradvisor's cancellation policy?
Orders can be cancelled if the payment has not been confirmed. If payment is confirmed, cancellations must be requested at least three days before the delivery date. A 50% fee applies for cancellations with less than three days' notice. The policy may differ during peak seasons.
How can customers track their orders on Floweradvisor?
Customers can track their orders by visiting the Floweradvisor tracking page at https://www.Floweradvisor.com/tracking-order. Enter the order details, such as the tracking number, and click "Track Order" to view the order status.
How can a customer place an order on Floweradvisor?
To place an order, create an account or log in to your Floweradvisor account. Choose the delivery country, search for the desired product, select your items, and proceed to the checkout page. Once the order is placed, a local florist will deliver it to the specified recipient.