Does Aldo offer free shipping?
Enjoy free standard shipping on orders over S$85, saving on delivery costs for qualifying purchases.
What is Aldo's return policy?
Returns are accepted within 60 days with receipt and unworn items, ensuring customer satisfaction with hassle-free returns.
Can I return items to Aldo?
Aldo accepts returns within around 60 days if items are unworn and include a receipt.
Does Aldo offer gift cards?
Gift cards can be bought online or in-store. They make a great gift option.
Does Aldo offer student discounts?
Students can enjoy discounts through Student Beans, making Aldo's trendy and affordable products even more accessible.
Do customers need to register to shop on Aldo?
Registration is not required for shopping. However, becoming a member offers benefits like faster checkout, saved addresses, account updates, order tracking, and access to newsletters about new arrivals, promotions, and special offers.
What happens if a paid order cannot be fulfilled?
Refunds are processed using the original payment method, such as a credit card return or a bank transfer for virtual account payments. Processing usually takes seven to fourteen working days, depending on the payment method.
Can customers track their orders?
Yes. Click “Track Order” on the website, enter the Order ID, and click “Search.” The delivery status will appear, matching the Order ID sent to the customer’s email.
What delivery methods are available?
Aldo offers home delivery services, where purchases are shipped directly to the customer’s address by delivery partners.
What is a Receipt Number in the home delivery method?
A Receipt Number is proof of delivery provided by the shipping partner. It includes the order number and is sent when the package is ready to ship.