Can reservations be managed via a Quandoo account?
Diners with a Quandoo account can easily manage reservations. This can be done through their User Profile on both the website and app.
Does Quandoo provide solutions for restaurants?
Quandoo provides restaurants with advanced reservation and management tools. These tools are designed to improve service quality and increase bookings.
How do I edit or cancel a reservation?
Reservations can be edited or cancelled through the confirmation email. Changes can also be made directly on the Quandoo website or app.
What can customers use Quandoo for?
Quandoo helps customers discover restaurants and book tables online in just a few steps. Users can search by location, cuisine, price range, or dining occasion to find a suitable restaurant and make a reservation.
How can customers make a restaurant reservation?
Customers can search for a restaurant, choose an available date and time, and confirm the booking through the Quandoo website or app. A reservation confirmation is sent once the booking has been completed.
Can customers manage an existing reservation?
Yes. Customers can view and manage eligible reservations by signing in to their Quandoo account before the platform's service end date. After that, any booking changes should be arranged directly with the restaurant.
How does the Quandoo Loyalty Programme work?
Registered customers earn loyalty points after successfully completing eligible restaurant reservations. The points can be redeemed for available rewards or cashback once the required conditions have been met.
When are loyalty points added to an account?
Loyalty points are awarded only after a customer completes the reservation and the restaurant confirms the visit. Reservations that are cancelled or not honoured do not qualify for loyalty points.
What happens if a restaurant reservation is cancelled?
If a reservation is cancelled or the customer does not attend the booking, loyalty points are not awarded for that reservation. Points are earned only after a successful and completed dining experience.
Is there a fee for using Quandoo?
Quandoo is completely free to use. Diners can book tables without any additional charges.