How do you order food on Foodpanda?
Enter your location to view available restaurants, then browse and select items from the menu. During checkout, provide your delivery address, choose a payment method, and ensure your phone number is accurate. Sit back and wait for your food to arrive at your doorstep.
How are delivery times determined on Foodpanda?
Delivery times vary based on the restaurant's workload and the distance to your delivery address. The estimated delivery time for each restaurant is displayed on the website. After placing an order, a more accurate delivery time is provided via SMS.
What happens after an order is placed on Foodpanda?
Once an order is placed, it is sent directly to the restaurant for immediate preparation. While partner restaurants aim for quick delivery, factors like high order volumes or traffic may cause delays. If the wait time exceeds the estimate, contact Foodpanda for assistance.
How are delivery costs determined on Foodpanda?
Delivery costs are set by each individual restaurant. Typically, restaurants closer to your location may charge a smaller delivery fee. Additionally, many restaurants offer free delivery options.
Do I need an account to order on Foodpanda?
No, you can place an order as a guest without creating an account. After you check out, you can choose to sign up if you want.
Why is online ordering better than calling the restaurant?
Ordering online allows you to check out more restaurants, see full menus, and read reviews. You also get different payment choices and a clear record of your previous orders.
What are the benefits of having a Foodpanda account?
An account saves your delivery addresses, tracks your past orders, and makes re-ordering quick. You can also leave reviews and have an easier checkout process.
How can I reset my Foodpanda password?
Click on ‘Login/Register’ and select ‘Forgot Password?’. Enter your email address. A password reset link will be sent to your inbox.
What payment methods are available on Foodpanda?
You can pay securely online using a credit card or PayPal. The accepted options appear on the checkout page before you finish your order.
How can I track my Foodpanda order?
After placing your order, you can track its status in real time through the Foodpanda app or website. The tracker shows when the restaurant starts preparing your food, when the rider picks it up, and the estimated arrival time.