How can I reset my password?
To reset your password, go to the login page. Click on "Forgot Password?" You will receive a reset link via email.
How do I create a new account?
Visit the registration page, enter your details, and follow the prompts to complete the process.
How can I update my account information?
Log in to your account, navigate to the profile section, and update your details as needed.
What is Bamboo Airways' baggage allowance policy?
Baggage allowance varies by ticket type, with specific weight limits for both checked and carry-on baggage. Check the website for details.
How long does a Bamboo Airways refund take?
After your refund is processed, the money will be sent to your card provider. It may take around 15 working days or appear on your next card statement.
Can I choose a different flight date or time?
Yes, you can ask Bamboo Airways to change your flight date or time. Visit a ticket office with your ID or passport and confirmed flight ticket for help.
What does the Bamboo Airways ticket price include?
The total ticket price includes the basic fare, taxes, fees, and other charges. You can also check for Bamboo Airways voucher codes before making your payment.
Are meals free in Bamboo Airways Business Class?
Business Class passengers on domestic flights may receive a free meal from the available menu. The meal service can depend on the flight and route.
Can I take baby food and dry ice on a Bamboo Airways flight?
Cooked baby food can be carried on Bamboo Airways flights. Passengers may also carry up to 2.5 kg of dry ice, subject to airline rules.
Can I pack a hair dryer or blender in my baggage?
Yes, items such as hair dryers and blenders can be packed in checked baggage. Make sure they are packed safely before your flight.