Can I book a high-speed train ticket at Klook?
Select your departure and destination points to view and book available trains.
What is the personality quiz at Klook?
It is a fun quiz with special discounts based on travel preferences.
How can I register as a Klook agent?
Go to the Klook partner website and submit your credentials. A representative will contact you with further details.
How quickly is a booking confirmed?
For instant confirmation activities, you receive confirmation within five minutes. For non-instant experiences, it may take 24 to 48 hours.
Which payment methods does Klook support?
Payment options vary by country, currency, and product type. Common choices include credit and debit cards, Apple Pay, Google Pay, PayPal, and various local e-wallets.
What happens if a booking needs cancelling?
If the activity allows free cancellation, you can cancel within the stated period for a full refund. For conditional cancellations, check the terms before proceeding.
How long do refunds take?
After cancellation, refunds go back to the original payment method. The time it takes depends on the issuer and usually ranges from 3 to 14 days.
Can Klook booking be made for someone else?
Yes, you can book on behalf of others. You must provide the customer’s details, and they must match those on the voucher where needed.
Can KlookCash be used like a discount?
Yes. Once a user has at least 10 KlookCash, it can be used as a discount at checkout. Some products, like e-Gift Cards and Stay+ packages, are excluded.
What does conditional cancellation mean at Klook?
Conditional cancellations allow you to cancel under certain unavoidable conditions. Contact Klook for more information.