How can a vacation package be cancelled on Kiwi.com?
To cancel, visit My Trips, find the specific flight, hotel, car, or activity in your itinerary, and select Cancel. Follow the provided instructions to complete the cancellation process.
How can the status of a refund be tracked on Kiwi.com?
Track your refund status by selecting ""Chat now"" to interact with the Virtual Agent. The agent will provide you with the relevant information regarding your refund.
How can changes be made to a hotel reservation on Kiwi.com?
To modify your hotel reservation, go to your bookings and select the itinerary in the Upcoming section. In the Hotel overview, choose "Change this reservation" and follow the instructions provided.
How can the status of a refund be checked on Kiwi.com?
Check the status of your refund by logging into your Kiwi.com account and visiting the "Refunds" section. Processing times may vary depending on your payment method and case details. Regularly monitoring this section ensures you stay updated.
How can travel insurance be added when booking on Kiwi.com?
During the booking process, an option to add travel insurance is available. Choose the insurance that best fits your needs for added peace of mind. This ensures coverage for unforeseen circumstances during your trip.