How long does it take to process and ship an order?
Orders on Stadium Goods take three days to process before shipping. The estimated delivery time is shown on the checkout page, and you can track the order for live updates.
Are Stadium Goods products authentic?
Stadium Goods is renowned for selling 100% authentic products. Each item undergoes a rigorous authentication process, ensuring legitimacy before being listed.
What is the return policy for unhappy purchases?
Returns must be requested within 14 days of receiving the order. The product should be unused, unworn, and in its original condition with tags and packaging intact.
How does Stadium Goods verify product authenticity?
Every product sold by Stadium Goods is inspected by an expert authentication team before it is listed for sale. Each item goes through a detailed verification process to confirm that it is genuine and matches the product description.
Can customers cancel an order after checkout?
No. Stadium Goods begins processing orders immediately after they are placed. Because of this, confirmed orders cannot be cancelled and remain subject to the standard return policy.
Which products are not eligible for returns?
Final sale items cannot be returned. This includes Pre-Release, Vintage, and selected Hall of Fame products. These items are clearly identified on the product page before purchase.
How long does it take to receive a refund?
After the returned item reaches the warehouse, Stadium Goods generally takes 3 to 5 business days to inspect, authenticate, and process the refund. Once approved, the refund may take 10 to 14 days to appear in the original payment account.
Does Stadium Goods offer product exchanges?
No. Stadium Goods does not offer exchanges because product availability and pricing can vary between sellers. Customers who ordered the wrong size can submit an eligible return request and place a new order after the refund is processed.
Can customers change the delivery address after an order has been shipped?
No. Once an order has been dispatched, the shipping address cannot be changed. Customers should carefully review their delivery details before completing the checkout process.
What are the benefits of using the Stadium Goods app?
The Stadium Goods app provides easy access to authentic products from top brands. Enjoy app-exclusive discounts and seamless shopping with saved checkout details.