What does the Samsung warranty cover?
Samsung provides a manufacturing warranty on all products for one year and six months. Premium phones like the Samsung Z Flip 3 and S series can have extended coverage with Samsung Care+. It offers repair, replacement, and free pick-up. Care+ also covers accidental and liquid damage.
What is the Samsung return policy?
Samsung's return policy is simple. Notify customer service for faulty or incorrect products. Return items within seven days of delivery. For delayed returns, defective items can be sent for repair. The team will promptly assist with any issues.
What offers and promotions are available from Samsung?
Find promo codes for refrigerators, washer dryers, and Galaxy watches on Samsung's official online store. Enjoy discounts on popular products like Galaxy S10, S21 Ultra, A50, and M30. Smartwatches, Samsung Buds, and smart TVs also have great deals. Bookmark this page for quick access. Save big with Samsung discount codes.
What are the latest offers for Samsung Galaxy Fold 4 and Galaxy Flip 4?
Samsung now offers exciting promotions, including trade-in deals, for the Galaxy Fold 4 and Galaxy Flip 4. Exchange old devices for new Samsung phones at a fair value, instantly deducted from your bill. Upgrade or switch to Samsung and receive credits for your old gadget.
What is a Samsung Account and why do I need one?
A Samsung Account is a single membership that allows you to access all Samsung services on your phone, tablet, computer, or TV. Instead of signing up separately for each service, one account gives you access to everything in one place.
What benefits will I get if I create a Samsung Account?
With a Samsung Account, you can track your orders, get updates about promotions, add products to your wishlist, and earn Samsung Rewards points on purchases made through Samsung.com.
How long will delivery take?
Delivery times vary based on the product and location. Mobile products usually arrive within 2 to 9 business days, depending on the region. Appliances, monitors, and AV products may take 3 to 16 business days. Pre-orders will display a different delivery time, which you will see during checkout or in My Page > Orders.
Can I track my order once it’s shipped?
Yes. Once your order has been sent out, you’ll get an email with a tracking link and number. You can use this to check the progress of your delivery.
How do I know if my order went through?
Every completed order comes with a confirmation email. If you don’t see it in your inbox, check your junk or spam folders. You can also log into your Samsung Account to view your order summary. If you ordered without an account, use the Check Order Status page or reach out to Customer Care.
Does Samsung provide installation for appliances or devices?
Some products include installation options if the sales offer mentions them. If not, installation is arranged separately through Samsung’s Customer Service team. Authorized service centers charge installation fees directly, and these fees are not included at checkout.